Privacy Policy

Effective Date: 01 June 2026

Welcome to Truzent Solutions Private Limited (“Truzent Solutions”, “Company”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our services, apply for employment opportunities, or interact with us in any manner.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Who We Are

Truzent Solutions Private Limited is a professional Business Process Outsourcing (BPO) company providing Collection Recovery Services, Customer Support Solutions, Telecalling Services, Business Process Outsourcing, and related business support services.

2. Information We Collect

We may collect information directly from you, automatically through our website, or from third-party sources.

Personal Information

When you contact us, submit inquiries, or use our services, we may collect:

Full Name
Email Address
Mobile Number
Company Name
Designation
Business Information
Postal Address
Any information voluntarily submitted by you

Recruitment Information

When applying for employment opportunities, we may collect:

Resume/CV
Educational Qualifications
Employment History
Professional Certifications
Skills and Experience
Interview Notes
References (if provided)

Technical Information

When you visit our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Referral URLs
Website Usage Data
Cookie Information
Analytics Data

3. How We Use Your Information

We use collected information for legitimate business purposes, including:

Service Delivery

Providing BPO and outsourcing services
Managing customer relationships
Responding to inquiries and requests

Recruitment Activities

Evaluating job applications
Scheduling interviews
Managing hiring processes
Maintaining candidate records

Business Operations

Improving website functionality
Enhancing user experience
Conducting internal analysis
Managing business communications

Legal Compliance

Complying with applicable laws
Preventing fraud and misuse
Protecting our rights and interests

4. Legal Basis for Processing

We process personal information based on:

User consent
Contractual necessity
Legitimate business interests
Legal obligations

5. Information Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade personal information.

Information may be shared only with:

Internal Teams

Authorized employees and management personnel.

Service Providers

Trusted vendors assisting with:

Website hosting
Cloud storage
Email services
Analytics services
Recruitment support

Legal Authorities

Where required by law, court order, government authority, or regulatory obligations.

Business Transfers

In connection with mergers, acquisitions, restructuring, or sale of business assets.

6. Data Security

We implement appropriate technical and organizational security measures to protect personal information against:

Unauthorized access
Loss or theft
Misuse
Disclosure
Alteration
Destruction

While we strive to protect your information, no electronic transmission or storage system can guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

Provide services
Fulfill legal obligations
Resolve disputes
Enforce agreements

Recruitment records may be retained for future employment opportunities unless deletion is requested.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website performance
Understand visitor behavior
Remember preferences
Analyze traffic patterns
Enhance user experience

Users can control cookie settings through their browser preferences.

9. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for:

Privacy practices
Security measures
Content

of third-party websites.

Users should review the privacy policies of any external sites they visit.

10. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of information
Withdraw consent
Restrict processing
Object to processing
Request data portability

To exercise these rights, please contact us using the information below.

11. Recruitment Privacy Notice

For employment applicants:

Information submitted during recruitment is used solely for hiring purposes.
Candidate information is treated confidentially.
Applications may be retained for future opportunities.
Applicants may request correction or deletion of their information.

12. Children’s Privacy

Our services and website are not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

13. Changes to This Privacy Policy

Truzent Solutions Private Limited reserves the right to modify or update this Privacy Policy at any time.

Any changes will be published on this page along with the revised effective date.

We encourage users to review this page periodically.

14. Contact Us

For questions regarding this Privacy Policy, data protection practices, or personal information requests, please contact:

Truzent Solutions Private Limited

📍D-15 , Noida Sector 3 , Uttar Pradesh, India

📧 Email: Truzentsolution@gmail.com

📞 Phone: +91 9973070345

🌐 Website: truzentsolution.com

Truzent Solutions Private Limited is committed to maintaining the privacy, confidentiality, and security of your information while delivering trusted outsourcing and business support services.

Connect | Communicate | Resolve